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Hotel Astoria Zermatt, Zermatt

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Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

Steinmattstrasse 32, Zermatt, Switzerland, 3920

Hotel Astoria is a 4-star establishment located in the heart of Zermatt, in the Canton of Valais Region. This hotel offers stunning views of the surrounding mountains and is close to various attractions, including the iconic Matterhorn. Guests can enjoy a full-service spa and convenient access to local shops and dining.

Location

Located in the Steinmatte neighborhood of Zermatt, the hotel is a short stroll from essential services, including shops, restaurants, and a supermarket. The property is a 15-minute walk from the train station and close to major cable cars like the Sunnegga Express. The bridge with a view of the Matterhorn is nearby, enhancing the scenic appeal of the location.

Rooms

Hotel Astoria features 21 spacious rooms, many of which include a balcony with breathtaking mountain views. Each room is equipped with free WiFi, a minibar, and room service, ensuring a comfortable stay. Additional amenities include safes and satellite TVs for guest convenience. Some rooms come with a seating area, and the hotel also provides a single room with access to a sauna.

Eat & Drink

The hotel offers a complimentary continental breakfast that includes items such as Müesli, yogurt, croissants, and breakfast meats. Guests can also enjoy meals at the on-site restaurant, which serves traditional dishes. A lively bar is available for guests to relax and unwind after a day of exploring the area. Half board options are available for those looking to enhance their dining experience.

Leisure & Business

Hotel Astoria offers various leisure activities, including hiking, biking, and rock climbing. The full-service spa provides pampering treatments, while facilities such as a sauna and steam bath cater to relaxation. For families, the Pingu Club Riffelberg offers daytime activities for children, and babysitting services can be arranged for added convenience.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Economy Double Room
Max:
2 persons
25 m² 
Bed options:
2 Single beds
Mountain view
Shower
Sauna
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Junior Suite
Max:
2 persons
35 m² 
Bed options:
2 Single beds
Mountain view
Shower
Sauna
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King Room
Max:
2 persons
25 m² 
Bed options:
2 Single beds
Mountain view
Shower
Sauna
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Getting around

A list of all available modes of transport

City Center
Zermatt1000 ft
Airports
Sion (SIR) 47.8 mi
Agno (LUG) 100.5 mi
Train
Zermatt railway station2300 ft
Train400 ft
Bus
Bus stop 7.5 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • No parking
  • Safe deposit box
  • Concierge desk
  • Pets allowed
  • Security
  • Baggage storage
  • Ski storage
  • Elevator
  • ATM/Cash machine
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Ski school

Services

  • Paid shuttle service
  • Ski equipment rental
  • Laundry

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Cribs

Spa & Leisure

  • Spa & wellness center
  • Sauna

Room features

  • Free Wi-Fi in rooms
  • Heating
  • Sitting area
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
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Location

Steinmattstrasse 32, Zermatt, Switzerland, 3920
Map view
street view
Steinmattstrasse 32, Zermatt, Switzerland, 3920
Nearby
Museums
Matterhorn Museum
900 ft
Cemetery
Mountaineer's Cemetery
700 ft
Church
St Peter's English Church
1500 ft
Bridges
Photopoint Kirchbrucke bridge
200 ft
Church
Parish Church of St. Mauritius
800 ft
Bahnhofstrasse
Walk of Climb
900 ft
Stellisee 3920 Zermatt
Stellisee
1700 ft
Hinterdorfstrasse 25
Hinterdorfstrasse
1300 ft
Triftbachstrasse 7
Bergfuhrerdenkmal
400 ft
Hohbalmen
2500 ft
Castor Mountain
2500 ft
Seilerwiesenstrasse 9
Obere Matten playground no. 1
800 ft
Murmeli Brunnen
2000 ft
Restaurants
Stefanie's Creperie
1400 ft
Bahnhofstrasse 60

Reviews and Ratings

Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
Charming rooms
Attentive staff
Slightly outside the center
Limited breakfast options
8.6/10
Great
Rooms
8.8
Location
9.2
Service
9.0
Dining
8.0
Guest reviews
8.6/10
based on 6 review
4/5 based on 163 review
8.7
8.7/10based on 920 review
#84 of 108 hotels in Zermatt based on Tripadvisor
Tom
United Kingdom, February  2024
9.0/10

I had an amazing stay at this hotel! The rooms were very clean and had all the necessities with a large balcony. The staff was super friendly, the breakfast was delicious, and the hotel was kid-friendly. The location was easily accessible and close to various attractions.

Rooms
9.0
The rooms were large and well-equipped with all the necessary amenities.
Service
9.0
The staff will look after you like a perfect gentleman, always with a big smile. They are warm-hearted and very helpful, especially Marco who went above and beyond to assist us during our stay.
Location
10.0
The hotel's location was excellent, within a 10-minute walk from the train station and providing easy access to ski slopes and the town center. It was lively and ideal for both couples and families.
Dining
8.0
The breakfast was great, offering a European continental spread with a variety of options to fuel our day.
Facilities
9.0
The hotel had excellent facilities catering to all our needs, from laundry services to shuttle options and ski equipment hire.
Anthony
United States of America, December  2023
8.6/10

The hotel is conveniently located near the train station and surrounded by restaurants, making it a vibrant and convenient choice to explore the town. The rooms are spacious and well-equipped, offering a comfortable stay with a helpful and friendly service team. However, the dining experience may vary for vegetarians, and the facilities could benefit from more variety.

Rooms
9.0
The rooms are spacious and come with guest bathrobes, slippers, and amenities, ensuring a cozy and convenient stay. Ciro, the staff member, was exceptionally helpful and welcoming.
Service
9.0
The staff was extremely friendly and willing to assist with everything from local information to ensuring a comfortable stay. Their helpful attitude enhanced the overall experience.
Location
9.0
The hotel's location is excellent, close to the train station and a short walk from the center of town. Its proximity to the ski bus stop adds to its convenience for exploring the area.
Dining
8.0
The dining options were varied and delicious, providing a satisfying experience overall. However, vegetarian choices may be limited.
Facilities
8.0
The hotel offers useful facilities like laundry service, shuttle service, and ski equipment hire, enhancing the stay with convenience and practicality.
Paul
United Kingdom, September  2023
8.6/10

I had a wonderful stay at this hotel! The rooms were beautifully designed with exposed beams, and Ciro, who assisted us, was lovely and very helpful. The service from the cheery staff was exceptional, going out of their way to ensure a memorable experience at this multi-generational family-owned hotel in Zermatt. While the location was a bit outside the center, being close to the ski bus stop made it convenient for our activities. The dining experience offered a variety of delicious options at a reasonable price, especially with the talented Italian chef. The facilities were well-maintained and added to the overall comfort of the stay.

Rooms
9.0
Our studio room with beautiful exposed beams was charming and comfortable.
Service
9.0
The staff, including Ciro, were attentive and went above and beyond to make our stay memorable.
Location
8.0
The hotel's location, while a bit outside the center, was convenient with easy access to the ski bus stop.
Dining
8.0
The dining experience offered a variety of delicious options at a reasonable price, and the pancakes were a delightful treat.
Facilities
9.0
The hotel's facilities were well-maintained and added to the overall comfort of our stay.
Charming rooms
Slightly outside the center
Richard
United States of America, June  2023
8.4/10

Staying at this hotel was truly a mixed experience. The rooms, while old, were clean and met my expectations, and having a balcony with a view of the Matterhorn was a real treat. The service was exceptional, with the staff going out of their way to assist me, even arranging an early breakfast for me on Marathon Day. The location was convenient, being within walking distance of the train station and surrounded by restaurants and hotels, though the size of the town was a bit limiting. The dining options were delightful and catered to everyone in my family, from our youngest to our eldest, but the facilities could use a modern touch.

Rooms
8.0
The rooms were as expected, old but clean, and having a view of the Matterhorn from the balcony was a special experience.
Service
9.0
The staff here are very friendly and helpful, always ready to assist and provide valuable information.
Location
9.0
The location was excellent, being near the train station, main ski lifts, and surrounded by amenities like restaurants and a supermarket.
Dining
9.0
The dining experience was delightful, with delicious options that pleased everyone. The breakfasts were especially enjoyable.
Facilities
7.0
The facilities were good overall but could benefit from some modernization.
Bob
United States of America, June  2023
9.0/10

My stay at the hotel was amazing. The rooms were spacious with a useful lounge area, so picturesque, and overlooking the Matterhorn; they were also quite spacious in size. The service was just too kind and courteous, making me feel welcome throughout my stay. The location was excellent, just a couple of minutes' walk from the main street and with plenty of shopping, nightlife, restaurants, and ski shops nearby. The dining experience was plentiful and fresh, offering a variety of European continental options. Although the facility was great overall, the limited dining selections were a slight drawback.

Rooms
9.0
The rooms were spacious with a useful lounge area and had a picturesque view of the Matterhorn. They were quite spacious in size.
Service
9.0
The staff was super kind and very welcoming, making my stay enjoyable and comfortable.
Location
10.0
The hotel was excellent in location, with plenty of amenities and attractions nearby.
Dining
8.0
The dining options were plentiful and fresh, offering a European continental breakfast.
Facilities
9.0
The facilities were modern and well-kept, enhancing my overall experience.
George
United Kingdom, May  2023
8.4/10

I had a wonderful stay at this hotel. The rooms were big enough for a family, equipped with classic wooden furniture, and had a significant balcony with an amazing Matterhorn view. The service was top-notch, with friendly and helpful staff. The location was fabulous, within walking distance of the Matterhorn express and the town center. The dining experience had a good variety, but it was a little basic for vegetarians. Overall, a great value for money experience.

Rooms
9.0
The rooms were excellent with all amenities.
Service
9.0
The staff were very friendly and helpful throughout my stay.
Location
9.0
The location was perfect, walking distance to key attractions with a lovely view.
Dining
7.0
The dining had a good variety, but it lacked options for vegetarians.
Facilities
8.0
The facilities offered everything I needed for a comfortable stay.
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Rooms and Guests2 Guest, 1 Room