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Hotel Astoria, Zermatt

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From247US$ /night
Check-in
04Dec2024Select date
Check-out
05Dec2024Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Steinmattstrasse 32, Zermatt, Switzerland, 3920

Hotel Astoria is a 4-star establishment situated in the heart of Zermatt, Switzerland. Known for its proximity to the iconic Matterhorn and scenic mountain views, it offers a blend of comfort and leisure. The hotel features spa facilities and a restaurant, catering to both relaxation and dining needs. Guests can easily access nearby attractions, making it a strategic base for exploring the charming village.

Location

Hotel Astoria is located in the Steinmatte neighborhood, close to local boutiques and dining options. It is approximately 0.8 km from the Zermatt station with transfer services available upon arrival and departure. The hotel also provides easy access to the bus stops for the Sunnegga Express and Little-Matterhorn cable car, making transport around Zermatt convenient.

Rooms

Hotel Astoria features 21 spacious rooms equipped with modern amenities including free WiFi, safes, minibars, and room service. Most rooms boast private balconies that provide stunning views of the Swiss mountains. A selection of room types accommodates various needs, including a junior suite with a maximum occupancy of four adults. Some rooms may experience noise from the bar located below.

Eat & Drink

Guests can start their day with a complimentary continental breakfast, which includes a variety of options such as Müesli, boiled eggs, and breakfast meats. The hotel's restaurant serves meals throughout the day, while the lively bar provides a space for relaxation. Half board is also available for those wishing to enhance their dining experience.

Leisure & Business

The hotel features a full-service spa that offers treatments alongside vital leisure facilities including a sauna and steam bath. Guests can engage in various onsite activities like hiking, biking, and rock climbing. Additionally, laundry facilities are available, ensuring convenience for longer stays.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite
Max:
2 persons
35 m² 
Bed options:
2 Single beds
Mountain view
Shower
Sauna
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Economy Double Room
Max:
2 persons
25 m² 
Bed options:
2 Single beds
Mountain view
Shower
Sauna
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Double Room
Max:
2 persons
25 m² 
Bed options:
2 Single beds
Mountain view
Shower
Sauna
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Getting around

A list of all available modes of transport

City Centre
Zermatt300 m
Airports
Sion (SIR) 76.9 km
Agno (LUG) 161.7 km
Train
Zermatt railway station700 m
Train100 m
Bus
Bus stop 12.1 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • No parking
  • Safe deposit box
  • Concierge desk
  • Pets allowed
  • Security
  • Luggage storage
  • Ski storage
  • Lift
  • ATM/Cash machine
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Ski school

Services

  • Paid shuttle service
  • Ski equipment hire
  • Laundry

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Spa & wellness centre
  • Sauna

Room features

  • Free Wi-Fi in rooms
  • Heating
  • Sitting area
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
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Location

Steinmattstrasse 32, Zermatt, Switzerland, 3920
Map view
street view
Steinmattstrasse 32, Zermatt, Switzerland, 3920
Nearby
Museum
Matterhorn Museum
250 m
Cemetery
Mountaineer's Cemetery
210 m
Church
St Peter's English Church
440 m
Bridge
Photopoint Kirchbrucke bridge
60 m
Church
Parish Church of St. Mauritius
220 m
Bahnhofstrasse
Walk of Climb
250 m
Stellisee 3920 Zermatt
Stellisee
510 m
Hinterdorfstrasse 25
Hinterdorfstrasse
380 m
Triftbachstrasse 7
Bergfuhrerdenkmal
120 m
Hohbalmen
760 m
Castor Mountain
760 m
Seilerwiesenstrasse 9
Obere Matten playground no. 1
220 m
Murmeli Brunnen
600 m
Restaurants
Stefanie's Creperie
420 m
Bahnhofstrasse 60

Reviews and Ratings

Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
Charming rooms
Attentive staff
Slightly outside the center
Limited breakfast options
8.6/10
Great
Rooms
8.8
Location
9.2
Service
9.0
Dining
8.0
Guest reviews
8.6/10
based on 6 reviews
4/5 based on 163 reviews
8.7
8.7/10based on 919 reviews
#84 of 108 hotels in Zermatt based on Tripadvisor
Tom
United Kingdom, February  2024
9.0/10

I had an amazing stay at this hotel! The rooms were very clean and had all the necessities with a large balcony. The staff was super friendly, the breakfast was delicious, and the hotel was kid-friendly. The location was easily accessible and close to various attractions.

Rooms
9.0
The rooms were large and well-equipped with all the necessary amenities.
Service
9.0
The staff will look after you like a perfect gentleman, always with a big smile. They are warm-hearted and very helpful, especially Marco who went above and beyond to assist us during our stay.
Location
10.0
The hotel's location was excellent, within a 10-minute walk from the train station and providing easy access to ski slopes and the town center. It was lively and ideal for both couples and families.
Dining
8.0
The breakfast was great, offering a European continental spread with a variety of options to fuel our day.
Facilities
9.0
The hotel had excellent facilities catering to all our needs, from laundry services to shuttle options and ski equipment hire.
Anthony
United States, December  2023
8.6/10

The hotel is conveniently located near the train station and surrounded by restaurants, making it a vibrant and convenient choice to explore the town. The rooms are spacious and well-equipped, offering a comfortable stay with a helpful and friendly service team. However, the dining experience may vary for vegetarians, and the facilities could benefit from more variety.

Rooms
9.0
The rooms are spacious and come with guest bathrobes, slippers, and amenities, ensuring a cozy and convenient stay. Ciro, the staff member, was exceptionally helpful and welcoming.
Service
9.0
The staff was extremely friendly and willing to assist with everything from local information to ensuring a comfortable stay. Their helpful attitude enhanced the overall experience.
Location
9.0
The hotel's location is excellent, close to the train station and a short walk from the center of town. Its proximity to the ski bus stop adds to its convenience for exploring the area.
Dining
8.0
The dining options were varied and delicious, providing a satisfying experience overall. However, vegetarian choices may be limited.
Facilities
8.0
The hotel offers useful facilities like laundry service, shuttle service, and ski equipment hire, enhancing the stay with convenience and practicality.
Paul
United Kingdom, September  2023
8.6/10

I had a wonderful stay at this hotel! The rooms were beautifully designed with exposed beams, and Ciro, who assisted us, was lovely and very helpful. The service from the cheery staff was exceptional, going out of their way to ensure a memorable experience at this multi-generational family-owned hotel in Zermatt. While the location was a bit outside the center, being close to the ski bus stop made it convenient for our activities. The dining experience offered a variety of delicious options at a reasonable price, especially with the talented Italian chef. The facilities were well-maintained and added to the overall comfort of the stay.

Rooms
9.0
Our studio room with beautiful exposed beams was charming and comfortable.
Service
9.0
The staff, including Ciro, were attentive and went above and beyond to make our stay memorable.
Location
8.0
The hotel's location, while a bit outside the center, was convenient with easy access to the ski bus stop.
Dining
8.0
The dining experience offered a variety of delicious options at a reasonable price, and the pancakes were a delightful treat.
Facilities
9.0
The hotel's facilities were well-maintained and added to the overall comfort of our stay.
Charming rooms
Slightly outside the center
Richard
United States, June  2023
8.4/10

Staying at this hotel was truly a mixed experience. The rooms, while old, were clean and met my expectations, and having a balcony with a view of the Matterhorn was a real treat. The service was exceptional, with the staff going out of their way to assist me, even arranging an early breakfast for me on Marathon Day. The location was convenient, being within walking distance of the train station and surrounded by restaurants and hotels, though the size of the town was a bit limiting. The dining options were delightful and catered to everyone in my family, from our youngest to our eldest, but the facilities could use a modern touch.

Rooms
8.0
The rooms were as expected, old but clean, and having a view of the Matterhorn from the balcony was a special experience.
Service
9.0
The staff here are very friendly and helpful, always ready to assist and provide valuable information.
Location
9.0
The location was excellent, being near the train station, main ski lifts, and surrounded by amenities like restaurants and a supermarket.
Dining
9.0
The dining experience was delightful, with delicious options that pleased everyone. The breakfasts were especially enjoyable.
Facilities
7.0
The facilities were good overall but could benefit from some modernization.
Bob
United States, June  2023
9.0/10

My stay at the hotel was amazing. The rooms were spacious with a useful lounge area, so picturesque, and overlooking the Matterhorn; they were also quite spacious in size. The service was just too kind and courteous, making me feel welcome throughout my stay. The location was excellent, just a couple of minutes' walk from the main street and with plenty of shopping, nightlife, restaurants, and ski shops nearby. The dining experience was plentiful and fresh, offering a variety of European continental options. Although the facility was great overall, the limited dining selections were a slight drawback.

Rooms
9.0
The rooms were spacious with a useful lounge area and had a picturesque view of the Matterhorn. They were quite spacious in size.
Service
9.0
The staff was super kind and very welcoming, making my stay enjoyable and comfortable.
Location
10.0
The hotel was excellent in location, with plenty of amenities and attractions nearby.
Dining
8.0
The dining options were plentiful and fresh, offering a European continental breakfast.
Facilities
9.0
The facilities were modern and well-kept, enhancing my overall experience.
George
United Kingdom, May  2023
8.4/10

I had a wonderful stay at this hotel. The rooms were big enough for a family, equipped with classic wooden furniture, and had a significant balcony with an amazing Matterhorn view. The service was top-notch, with friendly and helpful staff. The location was fabulous, within walking distance of the Matterhorn express and the town center. The dining experience had a good variety, but it was a little basic for vegetarians. Overall, a great value for money experience.

Rooms
9.0
The rooms were excellent with all amenities.
Service
9.0
The staff were very friendly and helpful throughout my stay.
Location
9.0
The location was perfect, walking distance to key attractions with a lovely view.
Dining
7.0
The dining had a good variety, but it lacked options for vegetarians.
Facilities
8.0
The facilities offered everything I needed for a comfortable stay.
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Rooms and Guests2 Guests, 1 Room